What happens when you call
You will be asked for your location, the type of door and lock, what has happened and whether there is an immediate safety concern. Clear information helps prepare for the job and avoids wasting time when the situation is urgent.
A non-destructive first approach
The first aim is to regain entry without damaging the door or lock. The method depends on the lock, how it has failed and the circumstances. If destructive entry becomes necessary, the reason and replacement options will be explained.
Lockouts are not the only emergency
Urgent help may also be needed when a key has snapped, a mechanism has jammed or a door cannot be secured. SecuriKey can assess the immediate fault and discuss the repair or replacement needed to leave the property safe.
